Cookie & Tracking Notice
Last updated: 2026-10-13 · Version 1.2.0
Vet Hub does not set cookies for visitors or members. It keeps a few items in your browser's storage, listed below, and it measures usage with its own first-party analytics. There is no third-party advertising or tracking.
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What is stored on your device
These items live in your browser's localStorage or sessionStorage (or the app's built-in web view), stay on your device, and are removed when you clear site data. Your sign-in session (a key that starts with "sb-" and ends with "-auth-token"). Your language choice ("vh-language"). While analytics is on: a random visitor ID ("vh_vid") and, per browser tab, a session ID ("vh_sid"). Your analytics choice ("vh_analytics_optout"). When a sponsor message was last shown ("vh_sponsor_caps" and "vh_sponsor_session_count"). Your benefit filters ("vethub.v-source.filters.v1"). An unsent community thread draft ("vh-new-thread-draft"). Tips you dismissed ("vh-tip-dismissed" and "vh-assistant-tip-dismissed" followed by your account ID). Your onboarding questionnaire progress on this device ("vh-onboarding" followed by your account ID). A note that your acceptance of the Terms was recorded ("vh.terms-recorded" followed by your account ID). For the rest of your browser session, a note that the age confirmation at sign-up was not passed ("vh_age_gate_refused"). The last public service settings Vet Hub sent your device, such as whether the assistant and alerts are switched on, the minimum app version and any maintenance notice ("vh-client-config"); it holds no personal data. The bot check (Cloudflare Turnstile) runs in a frame served by Cloudflare, which may use its own storage on your device.
First-party analytics
To understand what veterans need and improve the platform, we measure things like page views and in-app actions (such as benefit searches and sign-ups) in our own system. This data stays with Vet Hub. It is never sold and never shared with advertisers. We do not run Google Analytics, the Meta Pixel, or any third-party tracking technology.
Your controls
You can turn first-party analytics off on this device with the option below, or by turning on "Do Not Track" or Global Privacy Control in your browser; Vet Hub honors all three. You can also clear site data at any time; doing so signs you out and resets your language choice.
Analytics is on. Check the box to stop it.